Users are experiencing problems when trying to play embedded audio files within the VLE; the audio file fails to play or stops playing after 2 to 3 seconds. We are working to resolve the issues as soon as possible.
In the interim we recommend that staff create links to audio files rather than embedding them. When linking to audio files, we advise that you provide the following advice in the resource description – ‘To listen to this file, right click and select save as; save the file to a convenient location and open the file for playback’. Users can then open the file in an audio player on their desktop.
We hope to resolve this issue quickly. Should you require any assistance relating to this issue please contact us via the helpdesk – email: email@example.com | tel: 0113 343 3333.