External links in the VLE ‘not working’

We have had several reports of external links in the VLE not working, presenting users with a blank page. This affects links which are not set to open in a new window.  In most cases the web browser is blocking the linked page due to it being identified as insecure.

To view the link, a workaround is to right click the link (name) and select Open in a New Tab/Window.

Example of opening a link in a new tab/window

In the main this will affect older links that have been copied as part of the module rollover. New links are set to open in a new window by default to help prevent this problem.

Staff can change old links to open in a new window by editing them and changing the setting under External Link Options:

Change to open in a new window

Remember to Submit your changes.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

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