For Staff: Turnitin iPad app – Known Issues

Turnitin has identified the following known issues with it’s iPad grading app:

iPad® app – Syncing issue for large assignments (over 300 submissions) – Instructor
Turnitin has confirmed the existence of an issue with the sync feature in the Turnitin for iPad® app where the sync process fails and cannot complete for Turnitin assignments that have a large number of submissions (approximately 300 or more).

The Turnitin engineering team is working on an update to the app that should resolve this issue and will release the new version as soon as possible.

In the interim, Turnitin recommend that marking for any assignments with such a large number of submissions is not attempted via the iPad, but only done via a PC or Mac.

Turnitin for iPad® iOS 8 Compatibility Issues – Instructor
Apple’s iOS 8 for the iPad® was released on September 17, 2014. The Turnitin engineering team is planning to release an new version of the Turnitin for iPad® app as soon as possible (tentatively scheduled for release in October 2014) to address the following known issue with iOS 8.

“Submit Nothing” assignments — the app may crash after an instructor clicks on the grey pencil icon to give feedback without having the student submit any work. As a work-around, please avoid using the “Submit Nothing” feature in iOS 8 until a new version of the app is released.

We will post an update once the issues have been resolved. A full list of known issues, news, notifications and maintenance periods can be found on the Turniitin website.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

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