Survey Results Download Issue

We have unearthed a bug in the Blackboard Survey results download functionality in Blackboard – unfortunately introduced in the latest update.

When downloading the results of a Blackboard Survey from the Grade Centre in Google Chrome, the file downloads without a file extension.

The workaround is to rename the downloaded file with an appropriate extension:

.csv for comma delimited files
.xls for tab delimited files

This issue has been acknowledged by Blackboard as a software fault and will be remedied in a later update.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or by email at

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