Category: student

Minerva – intermittent issues

Minerva is experiencing intermittent issues and users may have trouble logging in. We are investigating the cause.

If this problem affects you, please clear your browser’s cache and try logging in again.

For guidance on how to clear your cache, follow this link then select the appropriate browser: http://www.refreshyourcache.com/en/home/

If you use Microsoft Edge, follow the guidance in this link: https://goo.gl/AKSutD

Apologies for any inconvenience caused.

Lecture Capture and VideoLeeds upgrade 17-19 July

For information, the Lecture Capture system/VideoLeeds is being upgraded from 5pm Tuesday 17th July 2018 until 5pm Thursday 19th July 2018.  More information is available here: http://it.leeds.ac.uk/Mediasite_upgrade

Please bear this in mind if you try to access these systems via Minerva during the affected time period.

Any queries regarding Lecture Capture and VideoLeeds should be sent to the IT Service Desk on tel (0113) 343 3333, or by email at itservicedesk@leeds.ac.uk.

Minerva 2018 Summer Upgrade – Complete

The Summer upgrade is now complete and Minerva is available again.

For the best experience, make sure you clear your browser’s cache before using Minerva. For guidance on how to clear your cache, follow this link then select the appropriate browser: http://www.refreshyourcache.com/en/home/

If you use Microsoft Edge, follow the guidance in this link: https://goo.gl/AKSutD

Staff: A summary of the changes in 2018 are available on the Support Site: http://www.leeds.ac.uk/vle/staff/changes/

Students: Important changes are summarised here: http://www.leeds.ac.uk/vle/students/changes/

 

Reminder: Minerva Summer 2018 Upgrade

We are planning to upgrade Minerva this summer during the agreed maintenance period:

Tuesday 10th July until late Wednesday 11th July*

*Additionally, Thursday 12th July may be used for upgrade contingencies if necessary.

While Minerva is being upgraded it will not be available, hence no content will be accessible.

Staff: Do not schedule formative or summative assessment or electronic assignment hand-ins through Minerva for the above dates (including the contingency day).

Students: Plan for Minerva downtime by retrieving material you know you will need.

Please do blog, repost and publicise this message widely, using the permalink to this post:

https://vleservice.wordpress.com/2018/06/06/minerva-summer-2018-upgrade/