Category: Uncategorized

The way you log in to Minerva is changing

To improve the user experience we are streamlining the way you log in to Minerva.

From March 21st  there will be a single login page for staff and students; will take you directly to the University login page:

Image of login screen

Users with one account should log in as normal. Users with two accounts should use their DS credentials.

If you have any difficulty, please contact the IT Service Desk on Tel. 33333 for assistance.


Blackboard Collaborate Ultra Drop In Sessions

Do you have a question about how to use Blackboard Collaborate Ultra to deliver your online events?

Feel free to ‘drop-in’ any time on any of the dates below where facilitators from Learning Technologies and OD&PL will be online to answer any questions you have on the use of Collaborate Ultra.

The sessions are more suitable for colleagues who have already attended the online workshop “Stepping into Collaborate Ultra: Facilitating Online Learning”, or for colleagues who have some experience of delivering online events and may be migrating from another platform (such as Adobe Connect).


  • Wednesday, January 10, 2018, 12:00 to 13:00
  • Tuesday, February 20, 2018, 12:00 to 13:00
  • Tuesday, March 06, 2018, 15:00 to 16:00

The session link is available here.

Joining the Session:

Using Chrome or Firefox as your browser, launch the session from the session link above.

Take a look at the guide on getting started with Collaborate Ultra and access the test room to configure your audio before the session.

Please ensure you have an appropriate headset available as you will be expected to ask your question using audio.

It might take a few minutes to join the room so please be patient. For technical issues please email or phone 0113 343 3333. We look forward to meeting you online.

FIXED: Rosetta Stone Issues

The issues we have had with Rosetta Stone in the past 24 hours has now been fixed.

Staff and students should now be able to access Rosetta Stone in the usual way. This will work in Minerva and via the mobile app.

If you do encounter issues then please contact the IT Service Desk.

Thanks for your patience and apologies for any inconvenience caused.

Learning Technologies Team

Introducing Blackboard Collaborate Ultra

Following our summer upgrade, we have upgraded the web conferencing tool Blackboard Collaborate to the new and improved Ultra experience.

The Ultra tool makes it easier than ever to host online interactive sessions within your module. It includes audio, video, text chat, an interactive whiteboard, PowerPoint display, application sharing, breakout rooms, live closed captioning, polling and session recording.

What’s different about Ultra?

Unlike Collaborate Classic, the Ultra experience entirely takes place on the web browser, therefore there’s no need to download a launcher.

Ultra will adjust accordingly for your internet connection speed, so even if you have a poor connection, you can continue to participate in a session.

For the best experience, use Chrome or Firefox as your browser, which allow application sharing.

Each module and organisation has an Ultra room which is always available as long as the module or organisation is available. You can set up individual sessions within these rooms, and provide students with a link in your module.

Lastly, the new Presenter role allows students to present in Collaborate Ultra without giving them full Moderator privileges. They are able to upload and share content, and raise or lower hands to facilitate questions and answers.

How do I start using Collaborate Ultra?

For further help on how to get started using Collaborate Ultra, visit our help pages for step by step guides.

Alternatively, join in on one of the web based sessions hosted by OD&PL which give a brief introduction to the tool. You can book via this link.

If you’d like to ask a question about Collaborate Ultra, there are also 3 drop in sessions scheduled for support and advice.

Tuesday, October 17, 2017, 15:00 to 16:00
Tuesday, November 07, 2017, 12:00 to 13:00
Thursday, November 16, 2017, 12:00 to 13:00

You don’t need to book onto these – simply click on this link to join to room at the time and date that suits you.

Staff: 17/18 modules and reminders for the new academic year

Modules for the 17/18 academic year will now show by default on the Teach tab in Minerva.  You can continue to access previous years’ modules by selecting the ‘Last Two Years or Everything’ box.

In preparation for the new academic year here are a few things you should consider, if you haven’t already:

Check your rolled over 17/18  module before you make it available to students. Remember there are some kinds of content which cannot be copied automatically and these are all listed in our rollover guide. You may have work to do.

Modules need to be made available to students so that they can access them. We have a guide for that too!

And remember the 16/17 modules are for last year’s cohort: you shouldn’t use those anymore.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or

The way you login to Minerva is changing

We are configuring Minerva to allow users direct access to some key University services, such as email, without the need to login again.

From late August, you will be presented with a different login screen when you access Minerva. This will require you to login with your rather than just your username.

Removal of Blackboard Mobile Learn app

Mobile Learn is no longer supported, and as of 1st August Blackboard have removed it from the Apple and Android app stores.

You can continue to use mobile devices via the browser when accessing Minerva, which is now more accessible on mobile devices.

We will continue to improve the mobile experience in Minerva in the lead up to start of term.