Category: Uncategorized

Minerva available again

Minerva is available again. The service was unavailable from 10:05 until 18:00 (approx).

Engineers continue to investigate the cause.

Students with submission times today are advised to contact their School as soon as possible for advice.

Please accept our apology for any inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Turnitin 2019/20 – advice update

The University has updated the advice to instructors on how to use similarity checking in  Turnitin; to maximise the effectiveness of Turnitin’s match overview, and to better detect more subtle or sophisticated forms of malpractice.

Fine tuning of the sensitivity of the similarity detection in Turnitin is achieved through the filter settings within Feedback Studio.

The University now stipulates that small match filtering in Feedback Studio should always be set to “Don’t exclude by size“.

Screenshot of the

Feedback Studio’s Filter settings

All new electronic assessment using Turnitin in 2019/20 should use this setting, unless there is a defensible pedagogical or technical reason for not doing so.

As an aide to investigation, staff may temporarily filter small matches by no more than 2% of the assignment or 7 words.

The Minerva guidance on interpreting Turnitin reports now incorporates this advice. Check the Minerva help for more on the University’s policy and the code of practice on the use of similarity detection software.

Reading Lists Now Available

The migration of reading lists is now complete and 18/19 reading lists have been rolled over into 19/20. All links within these have been updated to direct users to the new library management system.

You can now edit 19/20 reading lists and create new ones if required.

Apologies for any inconvenience caused during the migration and thank you for your patience.

Minerva Issue – Resolved

Minerva experienced a database performance issue earlier today which prevented all users from accessing the system.

This issue is now resolved.

The issue affected all users, from approximately 1400 until 1630.

Please accept our apologies for any inconvenience,

The Learning Technologies Service

Minerva – continuing difficulties

Minerva continues to experience technical difficulties and is currently unavailable. We do not have any further information to share at present and are unfortunately unable to provide an estimate of when normal service will be restored.

If you are affected by this issue, please let the Service Desk know by following this link: https://leeds.service-now.com/it?id=contact_form

Once again, we offer our sincere apologies for the inconvenience.

Minerva – Currently Unavailable

Minerva is currently unavailable, apologies for any inconvenience.

If you are affected by this issue, please let the Service Desk know by following this link: https://leeds.service-now.com/it?id=contact_form

Apologies for any inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.