UPDATE: Minerva Available

Access to Minerva has now been reinstated on campus. Users will no longer get the ‘Secure Connection Failed’ message and the login page will now load.

Some off campus users may be able to access Minerva, but others may continue to have issues. This will resolve itself once the changes made are recognised by all Internet Service Providers.

It is possible that users could get stuck in a loop if they have tried to login during the outage. In this case, please clear your browser cache, save any work and close all your browser windows before trying again. The loop will display this message:

Screen Shot 2017-09-07 at 11.55.53

Please accept our apologies for the interruption.

If you continue to have access issues then please contact the IT Service Desk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Learning Technologies Team

UPDATE: Minerva Issues

We continue to experience an issue which is stopping the Minerva login page showing to users.

Users will be getting the message ‘Secure Connection Failed’. IT are working to resolve this issue as soon as possible and reinstate access to the page.

We will update you here as soon as we have a fix.

Please accept our apologies for the interruption.

Learning Technologies Team

Minerva Connection Failure

We are currently experiencing an issue which is stopping the Minerva login page showing to users.

Users will be getting the message ‘Secure Connection Failed’. IT are working to resolve this issue as soon as possible and reinstate access to the page.

We will update you here as soon as we have a fix.

Please accept our apologies for the interruption.

Learning Technologies Team

Introducing Blackboard Collaborate Ultra

Following our summer upgrade, we have upgraded the web conferencing tool Blackboard Collaborate to the new and improved Ultra experience.

The Ultra tool makes it easier than ever to host online interactive sessions within your module. It includes audio, video, text chat, an interactive whiteboard, PowerPoint display, application sharing, breakout rooms, live closed captioning, polling and session recording.

What’s different about Ultra?

Compared to the former version of Collaborate, the Ultra experience entirely takes place on the web browser, therefore there’s no need to download a launcher.

Ultra will adjust accordingly for your internet connection speed, so even if you have a poor connection, you can continue to participate in a session.

For the best experience, use Chrome or Firefox as your browser, which allow application sharing.

Each module and organisation has an Ultra room which is always available as long as the module or organisation is available. You can set up individual sessions within these rooms, and provide students with a link in your module.

Lastly, the new Presenter role allows students to present in Collaborate Ultra without giving them full Moderator privileges. They are able to upload and share content, and raise or lower hands to facilitate questions and answers.

How do I start using Collaborate Ultra?

For further help on how to get started using Collaborate Ultra, visit our help pages for step by step guides.

Alternatively, join in on one of the web based sessions hosted by OD&PL which give a brief introduction to the tool. You can book via this link.

Staff: Turnitin GradeMark Removed

Turnitin GradeMark, the predecessor to Turnitin Feedback Studio, has now been removed by Turnitin. 

Feedback Studio will now be the only Turnitin marking interface available when you access assignments, you will no longer be able to access the ‘Classic’ interface.

Any users who were still using Turnitin GradeMark will automatically be switched to Turnitin Feedback Studio. Feedback Studio provides the same features as GradeMark and should be familiar to staff. All pre-existing marks, rubrics and QuickMarks will continue to work as per GradeMark.

You can familiarise yourself with the new layout, by watching a short video. We have also built a full set of support guides to provide assistance if required.

If you would like help with Feedback Studio, please contact your Faculty Support or the Learning Technologies Team via the Service Desk.