Resolved – Turnitin receipt issues

From the 02/05/17 to 31/05/17 some users may not have received email receipts for assignments submitted to Turnitin. This has now been resolved.

Any receipts that students have not received via email up to 31/05/17 will not be resent. Students can still download the digital receipt manually, information on how to do this can be found in our previous blog posting:

If students don’t receive an email receipt within 24 hours of a submission on or after 01/06/17 then please contact the IT Service Desk so we can follow up the issue.

Comments are welcome, however if you need help or advice please contact the IT Helpdesk on tel (0113) 343 3333, via the online contact form, or Service

Bringing you a new Portal and VLE

Summer will bring a major new development from the Library and University IT services. A new University portal is being built in Blackboard, the existing VLE platform, and the two are merging to form a new service called Minerva.

The launch date for the new Minerva Portal and VLE service is 27th July.

Minerva will continue to provide much the same functionality as the existing Portal but will have a more modern design and will be mobile responsive. Module areas in the VLE will not change, but they will be accessed through a new interface, including an updated list of modules and organisations with some new functionality.

The staff experience of the module interface will be largely unchanged, and we’ll update you here with the changes and fixes expected in this year’s Blackboard upgrade.

For students, we’re bringing together your Portal and VLE tools into a task-based design which we hope will put the tools and services you need most in easy reach.

Administrative staff preparing materials which reference either the Portal or VLE  will need to review documentation for students which refers the portal or the VLE . For more information see

As we get closer to the launch date you’ll start to see familiarisation guides for staff and students, hints, tips and screenshots, so check back here or subscribe to our Twitter feed to stay up to date.

How can non paid, external staff or PhD students get staff access to modules?

Non paid, external staff or PhD students often need staff access to modules to teach or grade and must get a staff IT username to use specialised tools such as Turnitin.

They will get a staff IT username which needs to be associated to a staff ID number, meaning they can be enrolled via Banner.

Faculty IT need to approve the IT user account and Central HR will have to provide the user with a Staff ID. Once this is finalised, enrolments will come from Banner overnight.

We recommend the Teaching Assistant module role for PhD Students. This allows them to edit the module/access the Grade Centre. Other roles are described in our roles guide.

Remember that if someone needs to see a module but not edit or grade, staff on the module can enrol them as a student.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or

Intermittent email receipts from Turnitin

Some Turnitin users have reported they are not receiving an email confirmation of their submission. This issue is being investigated by Turnitin engineers.

If you have made a submission recently and you have not received an email receipt, you can manually check your digital receipt to confirm the submission:

Viewing the digital receipt and checking your submission

Return to the assignment area. If you have successfully submitted your digital receipt will be available to view.

To download a copy of your digital receipt as a PDF click on the download icon, then select digital receipt.

Download your receipt
Example of a receipt

Full guidance is available on our website, under the ‘Check’ tab:

Comments are welcome, however if you need help or advice please contact the IT Helpdesk on tel (0113) 343 3333, via the 
online contact form, or Service