Tagged: compatibility

Questionmark – supported Internet browsers

Questionmark supports Internet Explorer 8 and Firefox 3.x.

Students are likely to experience issues when using other browsers e.g. in Internet Explorer 9 we have seen images missing from tests.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Reminder – IE 9 not supported

A reminder that staff/students will have problems if using Internet Explorer 9 to view the VLE.

Issues you are most likely to notice:

  • Text/changes not saving in blog posts/wiki updates
  • Drag and drop not available (staff only)

The list of compatible browsers is available here: http://www.leeds.ac.uk/vle/staff/guides/faqtech.htm

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Articulate Quizmaker and SCORM in the VLE

Articulate Quizmaker files added as SCORM items prior to the upgrade will no longer work in the VLE.

You should republish any Quizmaker files as 2004 3rd edition, remove the existing SCORM item(s) from the VLE replacing them with the newly published file(s).

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Which browser?

The recommended browsers for the VLE are:

  • Internet Explorer 8*/Firefox 3.6 (Windows)
  • Safari 5/Firefox 3.6 (OSX)

*Internet Exporer 8 should not be run in Compatability Mode.

When using Internet Explorer 7 performance is generally slow, particularly when pages load for the first time. Users will also notice some page layout issues, notably when selecting dates with the calendar (the colum headings are in the wrong place). Staff will find drag and drop functionality intermittently fails.

The staff desktop will be updated to IE8 later in the Summer. In the meantime you may wish to use the Firefox browser.

Our FAQs include more information about the recommended specifications.

Firefox assignment uploads fixed

We have applied a patch to the VLE which fixes a problem affecting users of Firefox 3 (currently a Blackboard 7.3 uncertified web browser).

When a student used the assignments upload form with Windows and Firefox 3.x, they received a “Please enter a valid file” error, and were unable to complete their upload.

This has now been fixed.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.