Tagged: data

FIXED: Minerva Data Issues

Following the issues at the end of last week, the data in Minerva is now accurate as of Tuesday evening. All module, organisation, user and enrolment data was successfully taken from Banner last night.

As reported on Friday, all the student enrolments for 17/18 that were incorrectly disabled, were reinstated and all user enrolments should now be correct.

We will continue to take nightly feeds as usual from this evening.

If you still have issues with enrolments or data, then please contact the IT Service Desk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

We apologise for any inconvenience caused.

Learning Technologies Team

UPDATE: Minerva Data Issues

FIXED: All student enrolments for 17/18 have been now been reinstated and students will be able to access 17/18 modules as usual.

OUTSTANDING: We are still without a regular Banner feed so data will remain as it was on Tuesday evening. No new staff or student enrolments will come through over the weekend and we are working to resolve this at the start of next week.

We apologise for any inconvenience caused.

Learning Technologies Team

Minerva Data Issues

We are currently experiencing an issue with our data feeds which means that enrolments on modules and organisations will not be up-to-date.

All student enrolments for 17/18 have been disabled, meaning that access to these modules will not be possible. Enrolments to all previous years are unaffected.

The last successful feed was on Tuesday evening, so any staff or student enrolments that should have been added since then will not have come through.

We are working hard to resolve these issues and get accurate data into Minerva as soon as possible.

We apologise for any inconvenience caused.

Learning Technologies Team

How can non paid, external staff or PhD students get staff access to modules?

Non paid, external staff or PhD students often need staff access to modules to teach or grade and must get a staff IT username to use specialised tools such as Turnitin.

They will get a staff IT username which needs to be associated to a staff ID number, meaning they can be enrolled via Banner.

Faculty IT need to approve the IT user account and Central HR will have to provide the user with a Staff ID. Once this is finalised, enrolments will come from Banner overnight.

We recommend the Teaching Assistant module role for PhD Students. This allows them to edit the module/access the Grade Centre. Other roles are described in our roles guide.

Remember that if someone needs to see a module but not edit or grade, staff on the module can enrol them as a student.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

How can PhD students get staff access to modules?

PhD students often need staff access to modules to teach or grade and must get a staff IT username to use specialised tools such as Turnitin.

The student will get a staff IT username which needs to be associated to their staff ID number, meaning they can be enrolled via Banner.

Faculty IT will have to approve the IT user account and Central HR will have to provide the user with a Staff ID. Once this is finalised, enrolments will come from Banner overnight.

We recommend the Teaching Assistant module role for PhD Students. This allows them to edit the module/access the Grade Centre. Other roles are described in our roles guide.

Remember that if the student just needs to see a module but not edit or grade, staff on the module can enrol them as a student.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

VLE staff data feed temporarily suspended

Staff may be aware that many staff 12/13 module enrolments were temporarily made unavailable this morning. The issue occurred as a result of amendments made in Banner to staff module data yesterday (05/02/2013).  To rectify this in the VLE we have reverted to staff module enrolment data that was valid on the 04/02/2013.

Investigations are underway as to a resolution. In the meantime we have suspended the staff module data feed only, meaning no changes to staff module data in Banner will be updated in the VLE until further notice.

Student enrolments are not affected by this.

VLE Service

VLE data feed resumed – 22/08/12

Following the Banner issue last week, the VLE data feed returned to normal operation today (22/08/2012). Staff and student data entered into Banner during the last week has been added VLE.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.