Since the last upgrade, the browsers that are supported have changed and you may require a newer version to access resources. In most cases, you will be unaffected by this change and all browsers on standard staff IT desktops are compatible.
Here is a list of supported browser versions:
- Chrome 36+
- Edge 20+
- Firefox 31+
- Internet Explorer 11+ (Windows Only)
- Safari 9+ (Mac Only)
However, the version of Internet Explorer accessed via Desktop Anywhere is currently unsupported (version 10). There are two options if you access Minerva via Desktop Anywhere:
- Do you actually need to use Desktop Anywhere? If you are just accessing Minerva, this can be done on your home PC/Laptop browser without the need to log into Desktop Anywhere. Go directly to https://minerva.leeds.ac.uk/
- If you do need to use Desktop Anywhere then Google Chrome is installed and supported. Please use this browser.
There will be an update to Desktop Anywhere before the new academic year that will update Internet Explorer to version 11 and fix this issue – but in the meantime, please follow the guidance above.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or firstname.lastname@example.org.