Tagged: download

Staff: Turnitin Bulk download issue

Turnitin have now acknowledged an issue with the bulk download functionality in the Turnitin inbox.

The issue manifests as an error when unzipping the bulk downloaded zip file:

Screenshot of Turnitin Zip file error

To check the zip file has downloaded intact, try opening it. If it successfully unpacks without an error, the zip file is fine to work with. If you see an error like that shown above – download the zip file again.

Questionmark Authoring Manager with Windows 7 64-bit

Questionmark have advised that users who have a Windows 7 64-bit desktop installation should use version 5.1 of the Authoring Manager software.

For further information and to download version 5.1 of Authoring Manager see the Questionmark support site.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Turnitin originality reports / vote for new features

It has come to our attention that originality reports downloaded from Turnitin are produced in grey scale rather than colour.

We have submitted a feature request that colour be added to downloaded originality reports. Each instructor with a Turnitin assignment in Blackboard has 20 votes, a maximum of 3 which can be used to vote against a single idea.

To vote for/add your own idea you should:

  • Go to a Turntin assignment in your module.
  • Select Feedback from the top right of the screen.
  • Click Go to our Feedback Forum.
  • Enter your suggestion in the search box, if it already exists you will be able to vote for it, or you are given the option to create new idea.

Feedback Forum link

Vote

To vote for originality reports to be shown in colour when downloaded copy and paste the text below into the search box and click vote.

Show the originality matches in colour instead of greyscale in the downloaded pdf 

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Problems downloading Turnitin assignments using Internet Explorer

Turnitin have confirmed that there is an issue preventing staff from downloading multiple files when using Internet Explorer 7 or 8.  Users will see the error ‘Unable to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.’

A copy of the error message you may see

Turnitin have confirmed that they are working on resolving this issue as soon as possible, but in the meantime multiple files can still be downloaded using Mozilla Firefox, or alternatively you can continue to download single files using Internet Explorer by selecting the file icon to the right of the assignment title.

File icon

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

VLE upgrade – Further information for staff & students

We have updated staff & student guidance with further information on preparing for the upgrade & the alternatives that can be put in place for assessment and communication during the downtime.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Students: Prepare for the VLE upgrade

We have produced a set of instructions for students on how to download content from their modules/organisations prior to the VLE downtime (18th – 30th June 2011).

The resource includes information on how to download single & multiple files as well as content from Discussion Boards, Blogs & Wikis.

The guide is linked from the student Coming Soon tab in the VLE and can also be accessed from the link below.

http://www.leeds.ac.uk/vle/bb9/dtprep.htm

Issue resolved – Problem with bulk downloading/deleting Turnitin assignments in Internet Explorer

The issue reported on 8 April affecting Internet Explorer resulting in users being unable to bulk download or delete Turnitin assignments has now been resolved. Apologies for any inconvenience this has caused.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.