Tagged: downtime

UPDATE: Minerva Available

Access to Minerva has now been reinstated on campus. Users will no longer get the ‘Secure Connection Failed’ message and the login page will now load.

Some off campus users may be able to access Minerva, but others may continue to have issues. This will resolve itself once the changes made are recognised by all Internet Service Providers.

It is possible that users could get stuck in a loop if they have tried to login during the outage. In this case, please clear your browser cache, save any work and close all your browser windows before trying again. The loop will display this message:

Screen Shot 2017-09-07 at 11.55.53

Please accept our apologies for the interruption.

If you continue to have access issues then please contact the IT Service Desk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Learning Technologies Team

UPDATE: Minerva Issues

We continue to experience an issue which is stopping the Minerva login page showing to users.

Users will be getting the message ‘Secure Connection Failed’. IT are working to resolve this issue as soon as possible and reinstate access to the page.

We will update you here as soon as we have a fix.

Please accept our apologies for the interruption.

Learning Technologies Team

Minerva Connection Failure

We are currently experiencing an issue which is stopping the Minerva login page showing to users.

Users will be getting the message ‘Secure Connection Failed’. IT are working to resolve this issue as soon as possible and reinstate access to the page.

We will update you here as soon as we have a fix.

Please accept our apologies for the interruption.

Learning Technologies Team

Minerva Portal and VLE – Downtime

Minerva, the new Portal and VLE is planned to go live on Thursday 27th July 2017.

We will need to make the VLE unavailable briefly:

Thursday 27th July, from 9am-11am

Staff:  Formative/summative assessment or electronic assignment hand-ins will not be possible during this time period.

Students: Plan for the VLE downtime by retrieving material you know you will need.

Please do blog, repost and publicise this message widely, using the permalink to this post:

https://vleservice.wordpress.com/2017/07/19/minerva-portal-and-vle-downtime/

Reminder: 2017 VLE Summer Upgrade

We are planning to upgrade the VLE this summer during the agreed maintenance period:

Tuesday 11th July until late Wednesday 12th July*

*Additionally, Thursday 13th July may be used for upgrade contingencies if necessary.

While the VLE is being upgraded it will not be available, hence no content will be accessible.

Staff: Do not schedule formative or summative assessment or electronic assignment hand-ins through the VLE for the above dates (including the contingency day).

Students: Plan for the VLE downtime by retrieving material you know you will need.

Please do blog, repost and publicise this message widely, using the permalink to this post:

https://vleservice.wordpress.com/2017/06/05/2017-vle-summer-upgrade/