Tagged: feedback

Turnitin – Issues with auto save of marks and feedback

Turnitin have informed us that there is an issue with the auto-save feature when markers use the paper-to-paper navigation option in the top right hand corner of the document viewer.

Turnitin have provided us with the following workaround:


Using the paper-to-paper navigation could mean that users lose marks and/or feedback, instead you should close the window and re-load the next paper to avoid any issues.

Apologies for any inconvenience.

Turnitin iPad App update – Access code changes

On Tuesday 13th March, Turnitin released an update for their iPad app which has some changes regarding how you add classes from Minerva into the app.

You may have noticed that it is no longer possible to generate an ‘Access Code’ from within Minerva and you are now prompted to enter an email address. Entering an email address will send a link to your email which will pass permissions into the app.

Any courses added in this way will appear in the app alongside any that you have previously added with an access code and no data will be lost.

What do you need to do?

  • To add new courses to the app, you must have the latest version of the app installed. This is the only version that supports the adding of courses by email.
  • Your email account must be configured on the same device as the Turnitin app for this process to work.
  • You must always enter the app via the button in your email to access new courses.

Is this any easier?

There may be some issues for users if they share an iPad or do not have their email configured but on the whole, the process is very similar. The new method means:

  • You do not have to be in front our your computer entering a 16 digit random code into the app.
  • You can request access to the course when convenient and accept the permission from your email later that day.
  • You can enter the email address of your teaching colleagues so they can have access to the assessments without them getting their own access code.

The app has also had a small redesign and the courses will now appear in the main frame of the app, rather than being hidden away in a menu.

Logging out

REMINDER: Logging out of the app will remove all modules and assessment data from your iPad. If you need to log out, always synch first so you do not lose any marking. You do get a warning message to confirm this BEFORE you log out. There is NO requirement to log out with this update.


We will be updating our online guidance as soon as possible.

Learning Technologies Team

Give students audio feedback for Turnitin assignments

Turnitin recently introduced an audio comments feature into Grademark. This enables staff to record a 3 minute audio comment for a student’s submission (you can only have one comment per submission).

For this feature to work, staff need Adobe Flash Player 11 or later installed and students need Adobe Flash Player 10.3 or later installed. The University ISS staff desktop and student clusters will work with this feature. For personal computers, you can find out which Adobe Flash Player you have installed here: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

Turnitin have produced a video demo which shows you how to record the comment once in Grademark: http://vimeo.com/40740768

Students can listen to their comment after the Turnitin post date by returning to the Turnitin submission area or by following links in My Grades, if enabled.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk.

Grademark: new feature

Turnitin have recently introduced a beta audio comments feature into Grademark. (Beta means it’s still under development.)

For this feature to work, staff need Adobe Flash Player 11 or later installed and students need Adobe Flash Player 10.3 or later installed. Please be aware that the University staff desktop and student clusters do not yet have these versions of Flash Player.

Our colleagues in ISS will investigate whether these can be installed and we will update this blog with timescales when available.