Tagged: mobile

Removal of Blackboard Mobile Learn app

Mobile Learn is no longer supported, and as of 1st August Blackboard have removed it from the Apple and Android app stores.

You can continue to use mobile devices via the browser when accessing Minerva, which is now more accessible on mobile devices.

We will continue to improve the mobile experience in Minerva in the lead up to start of term.


Staff: Turnitin iPad app update

Turnitin have recently released a new version of their iPad app.

They advise that users should go into the app and manually sync before upgrading to the latest version of the app. If you do not do this, you may just see a black screen after upgrading.

How to sync is described here:


It is also possible to uninstall and then reinstall the app which will move you past the black screen.  However, if you uninstall the app, any unsynced data will be lost and is unrecoverable.

The new app supports the recently introduced Turnitin features.

Mobile Learn – issue with Announcement push notification

Mobile Learn users can opt to receive push notifications for Announcements posted to the VLE.

Blackboard have informed us that there has been a problem with this functionality for new users. Anyone whose first login was between September 28 and October 10 will not receive these notifications. To fix this problem, log out of the app and then log in again.

Make sure notifications are set to “On” in the Settings area of the app:

Image of notifications in app

Mobile Learn update

The new VLE Mobile Learn app is now available for iOS and Android devices. The release of version 4.0 sees a complete redesign of the interface bringing a consistent look and feel across devices.

Blackboard have advised that the Blackberry app will still work for basic access to the VLE. However, it is no longer being developed and users will not get the same rich content experience as iOS and Android users.

While introducing several new features, many useful features available in the previous version no longer exist, and there are several issues affecting usability. We have responded to the vendor with robust feedback voicing our concerns over these changes.

Current Mobile Learn users are advised against updating to the latest version at this time.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

New Turnitin iPad App for staff

Earlier this month Turnitin released their new iPad app. You can get the app for free from the App store (search for ‘Turnitin’).

Why use it?

The app provides a convenient way to access and mark student submissions on Turnitin. One of the main benefits is that you can work offline, avoiding slow loading/loss of work due to an unreliable internet connection. With the app you can download the assignments to your iPad and then sync your work to Turnitin when you have a wifi connection again.

Things to consider


To use the app, you need to generate a one use access code from the Turnitin area of the VLE module. Once you’ve entered the code in your iPad, the app remembers the code by default – meaning if you lose your iPad or share it, others could access students’ Turnitin assignments and change grades/feedback. Therefore we recommend you unlink your iPad from Turnitin when not in use. It is also advisable to set a passcode on your iPad.

Keeping synced

The app sends changes made on your iPad to Turnitin frequently (assuming you have a data or wireless connection). However, changes made on Turnitin via a web browser are not sent to your iPad. Therefore you should do a manual sync every time you start marking on an iPad. If you are marking offline on your iPad you will need to do a manual sync to get your changes to Turnitin, to do so you will need internet access.

Internet access

We recommend you use wireless rather than mobile (cellular) data. Turnitin suggest that syncing the app can be particularly heavy on data usage, and therefore more likely to incur additional costs.

Find out more

Read our guide for information on how to get started.

Mobile Learn – updated iOS app

There is a new release of the Mobile Learn app for iOS users. The 3.1.4 version of the app fixes:

– an issue with displaying large Microsoft Office and PDF files
– an issue with playing MP4 and MOV files
– an issue preventing users enrolled in multiple groups from accessing their groups
– issues with tests and attachments

When you update the app you will need to select your favourites again.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, or helpdesk@leeds.ac.uk

Staff: How can I see the student view of my module in Mobile Learn?

Use the test student tool to see your module as a student would. Read how to create a test student at: http://www.leeds.ac.uk/vle/staff/guides/teststudent.htm

Once you’ve created your test student, get the relevant mobile app and log on with your test student details. If you’ve already got the app and logged in with your normal account, you may need to log out first.

Remember to log out of the mobile learn app as soon as you’re finished  and log back in with your normal account to avoid confusion/get the correct Mobile Learn notifications.