Tagged: mobile

Removal of Blackboard Mobile Learn app

Mobile Learn is no longer supported, and as of 1st August Blackboard have removed it from the Apple and Android app stores.

You can continue to use mobile devices via the browser when accessing Minerva, which is now more accessible on mobile devices.

We will continue to improve the mobile experience in Minerva in the lead up to start of term.


Staff: Turnitin iPad app update

Turnitin have recently released a new version of their iPad app.

They advise that users should go into the app and manually sync before upgrading to the latest version of the app. If you do not do this, you may just see a black screen after upgrading.

How to sync is described here:


It is also possible to uninstall and then reinstall the app which will move you past the black screen.  However, if you uninstall the app, any unsynced data will be lost and is unrecoverable.

The new app supports the recently introduced Turnitin features.

Mobile Learn – issue with Announcement push notification

Mobile Learn users can opt to receive push notifications for Announcements posted to the VLE.

Blackboard have informed us that there has been a problem with this functionality for new users. Anyone whose first login was between September 28 and October 10 will not receive these notifications. To fix this problem, log out of the app and then log in again.

Make sure notifications are set to “On” in the Settings area of the app:

Image of notifications in app

Mobile Learn update

The new VLE Mobile Learn app is now available for iOS and Android devices. The release of version 4.0 sees a complete redesign of the interface bringing a consistent look and feel across devices.

Blackboard have advised that the Blackberry app will still work for basic access to the VLE. However, it is no longer being developed and users will not get the same rich content experience as iOS and Android users.

While introducing several new features, many useful features available in the previous version no longer exist, and there are several issues affecting usability. We have responded to the vendor with robust feedback voicing our concerns over these changes.

Current Mobile Learn users are advised against updating to the latest version at this time.

Comments are welcome, however if you need help or advice please contact the ISS helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.