Tagged: submission

Turnitin Submission Issues

Between 10:00 and 14:00 today, some students may have had issues submitting to Turnitin. This issue only affected students that had not previously submitted to Turnitin at the University of Leeds, as they did not have an account on the Turnitin system.

This issue has now been resolved and all students can submit as normal.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Resolved – Turnitin unavailable

Issues with Turnitin, which prevented users from accessing the service between 09:37 – 14:36 BST on Monday 22nd October, have now been resolved. Apologies for any inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

eAssessment survival guide for students

If you read one thing before taking your next online assessment, read this: http://www.leeds.ac.uk/vle/students/assess/eassessment/

We cover the common pitfalls of eAssessment and what to do if things go wrong.

Staff: If you have online assessment in your module, encourage your students to read the guide by adding the link.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

Resolved – Turnitin receipt issues

From the 02/05/17 to 31/05/17 some users may not have received email receipts for assignments submitted to Turnitin. This has now been resolved.

Any receipts that students have not received via email up to 31/05/17 will not be resent. Students can still download the digital receipt manually, information on how to do this can be found in our previous blog posting: https://vleservice.wordpress.com/2017/02/14/intermittent-email-receipts-from-turnitin/

If students don’t receive an email receipt within 24 hours of a submission on or after 01/06/17 then please contact the IT Service Desk so we can follow up the issue.

Comments are welcome, however if you need help or advice please contact the IT Helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.VLE Service

Intermittent email receipts from Turnitin

Some Turnitin users have reported they are not receiving an email confirmation of their submission. This issue is being investigated by Turnitin engineers.

If you have made a submission recently and you have not received an email receipt, you can manually check your digital receipt to confirm the submission:

Viewing the digital receipt and checking your submission

Return to the assignment area. If you have successfully submitted your digital receipt will be available to view.

To download a copy of your digital receipt as a PDF click on the download icon, then select digital receipt.

Download your receipt
Example of a receipt

Full guidance is available on our website, under the ‘Check’ tab: http://www.leeds.ac.uk/vle/students/assess/turnitin/

Comments are welcome, however if you need help or advice please contact the IT Helpdesk on tel (0113) 343 3333, via the 
online contact form, or helpdesk@leeds.ac.uk.VLE Service