Tagged: turnitin

Turnitin Service downtime and Announcement Changes – Tomorrow

Turnitin Service downtime

We would like to remind all users that Turnitin will be unavailable tomorrow (Wednesday 14th February) from 08:00 – 08:30.  Turnitin papers cannot be submitted, accessed or marked during this period.

The downtime will fix some long standing bugs, most notably an ordering issue when viewing assignments by groups.

Minerva will be available during this period and all other Minerva functionality is unaffected.


Announcement Changes

We will also be making some changes to announcements in Minerva tomorrow to improve the user experience.

Announcements without an end date will be updated with an end date. Any announcements that already have an end date will be unaffected by the change.

Full details on the changes can be found in our blog post from 2 weeks ago.

Please accept our apologies for any inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Turnitin – Downtime 14/02/18 08:00-08:30

Turnitin will be unavailable on Wednesday 14th February from 08:00 – 08:30. The downtime will introduce some bug fixes, most notably an ordering issue with viewing assignments by groups.

This means papers cannot be accessed or submitted/marked during this period.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Turnitin unavailable

Turnitin is experiencing a service outage, and is unavailable.

This affects students when attempting to submit and staff when they attempt to view files through Turnitin.

This issue is affecting all Turnitin institutions and their engineers are looking into the issues as a priority.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Staff: Turnitin GradeMark Removed

Turnitin GradeMark, the predecessor to Turnitin Feedback Studio, has now been removed by Turnitin. 

Feedback Studio will now be the only Turnitin marking interface available when you access assignments, you will no longer be able to access the ‘Classic’ interface.

Any users who were still using Turnitin GradeMark will automatically be switched to Turnitin Feedback Studio. Feedback Studio provides the same features as GradeMark and should be familiar to staff. All pre-existing marks, rubrics and QuickMarks will continue to work as per GradeMark.

You can familiarise yourself with the new layout, by watching a short video. We have also built a full set of support guides to provide assistance if required.

If you would like help with Feedback Studio, please contact your Faculty Support or the Learning Technologies Team via the Service Desk.

Resolved – Turnitin receipt issues

From the 02/05/17 to 31/05/17 some users may not have received email receipts for assignments submitted to Turnitin. This has now been resolved.

Any receipts that students have not received via email up to 31/05/17 will not be resent. Students can still download the digital receipt manually, information on how to do this can be found in our previous blog posting: https://vleservice.wordpress.com/2017/02/14/intermittent-email-receipts-from-turnitin/

If students don’t receive an email receipt within 24 hours of a submission on or after 01/06/17 then please contact the IT Service Desk so we can follow up the issue.

Comments are welcome, however if you need help or advice please contact the IT Helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.VLE Service