Minerva Data Feeds – Update

Data feeds into Minerva were re-enabled last night. This means that new accounts, student enrolments to modules and organisations, new organisation spaces, along with merged modules and organisations have been processed.

The staff enrolments to modules did not process. This means that staff enrolments from Banner will not be up to date. If you do require urgent access to a module or organisation, please contact the IT Service Desk, so that the enrolment can be processed manually.

We apologise for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva Data Feeds

As part of a central project to update Faculty and School data, we are not processing data feeds into Minerva at present. We anticipate that they will resume on Thursday 17 Oct/Friday 18 Oct. This means that staff and student enrolments to modules and organisations are not being processed, along with new accounts and merged modules/organisations.

If you do require urgent access to a module or organisation, please contact the IT Service Desk, so that the enrolment can be processed manually.

We apologise for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva Slowness – Resolved

Minerva experienced a performance issue yesterday from approximately 1520 until 1540. This issue affected all users.

IT engineers are investigating and the service continues to be monitored.

Please accept our apologies for any inconvenience.

Learning Technologies Team

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva Issues

Minerva was unavailable for two minutes between 13:52 and 13:54.

Minerva is now operational again and we continue to monitor the service.

Please accept our apologies for the inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva available again

Minerva is available again. The service was unavailable from 10:05 until 18:00 (approx).

Engineers continue to investigate the cause.

Students with submission times today are advised to contact their School as soon as possible for advice.

Please accept our apology for any inconvenience.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.