Double spacing – VLE emails

There is a known issue where emails sent using the VLE’s Email Tool will have double spacing, even though they display with single line spacing in the Content Editor.

A workaround is to hold down the Shift and Enter keys instead of Enter when composing an email.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Turnitin Issues

TurnitinUK is currently experiencing intermittent connectivity issues meaning that submission may take longer than usual or may be interrupted.

Turnitin are currently working on the problem, in the interim you can check the Turnitin status Twitter feed for updates.

VLE Service

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Update: Changes to Turnitin bulk download functionality

We notified users of some changes to the Turnitin bulk download functionality on 6th January 2016. Following discussions with Turnitin and other institutions, Turnitin have now reverted some of the functionality to include student names in standard bulk downloads.

There is some new functionality:

Anonymous bulk download

Student papers can now be downloaded when anonymous marking is enabled. The downloaded files will not contain student names to preserve the anonymity. The naming convention is:

PaperID-AssignmentName

Change to file names

Student papers that are downloaded when anonymous marking is not enabled will contain the student names. This also applies when the Post Date has passed. However, there is a slight change to the naming convention. Previously it was:

InitialSurname_AssignmentName

It is now:

FirstName_Surname_AssignmentName

Retrieving the zip file

When you bulk download student submissions, instead of downloading to your computer straightaway, you will need to go to the Messages tab in Turnitin to access the zip file (it may take some time to generate).

Turnitin Messages Tab

 

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

PowerPoint and Blackboard Collaborate

There is known issue preventing staff from uploading PowerPoint files to Blackboard Collaborate meaning that slides need to be added by exporting them as images. They can then be loaded into a Collaborate session.

Note: Images converted using PowerPoint for Windows that are more than 9 slides will need to be reordered upon loading into Collaborate.

For instructions on how to do this, and further information on Blackboard Collaborate see our guide.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.

Turnitin email non-submitters function – Update

In November we warned that there was a problem with the recently introduced ’email non-submitters’ function in Turnitin. If you used the tool to send an email, the email received by students occasionally came from someone else on the VLE module.

We have been advised by Turnitin that this issue is now resolved.

Guidance on this tool is available on our website. Please be aware that the email students receive does not clearly come from you or reference the module/assignment, therefore it is advisable to include this information in your message.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or itservicedesk@leeds.ac.uk.