Issues accessing Minerva with Sky internet

You may currently be experiencing problems when trying to access Minerva if your internet service provider is Sky Broadband. This is affecting some leeds.ac.uk websites and is being investigated by Sky as a priority.

As a workaround, a browser within Windows Virtual Desktop can be used to access Minerva.

Issue with Safari and Academic Integrity tutorial

Students opening Academic Integrity with Safari may currently be presented with a blank screen when launching the tutorial, or prompted to input login details.

While we investigate this issue, please use another browser such as Chrome or Firefox as a workaround.

Alternatively, you can try to access the training resource by clicking the ‘pop-out’ icon, just above the red X in the top left of the page (it will look like two grey overlapping boxes). This will show the organisation menu. Click the ‘Tutorial’ folder and the training resource will open in a new tab. At the end of the tutorial, there will be a link to take the test itself. Click that button and it will open the test resource in another tab again.

Minerva has changed!

Minerva has now been upgraded to the latest version of Blackboard – thank you for your patience as we’ve completed this work.

For the best experience, please clear your browser’s cache, cookies and restart before using Minerva. Find guidance on how to clear your cache for the browser you use.

Protecting your Minerva account

Duo two-factor authentication has already improved security for your Office 365 account, and it’s now been rolled out to Minerva.

What do I need to do?

When you log into Minerva, you’ll be prompted to complete Duo two-factor authentication whenever you log in to Minerva (similar to when you log in to Office 365). You’ll only need to complete Duo authentication when you are prompted for your username and password.

If you haven’t already signed up to Duo do so now – find out more about Duo on the IT website.

New Minerva Homepage

Check out our online guide ‘Navigating Minerva’ to see what’s changed and how you can find the information you need.

Minerva upgrade begins 5pm today (Friday 6th August)

Minerva upgrade

Minerva is being upgraded to the latest version of Blackboard at the beginning of August. Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place. During this time you won’t have access to content. Access to other University systems will be unaffected. Please be sure to download any teaching materials you need for revision before upgrade begins.

An online Minerva guide for staff, highlighting changes following the upgrade, is now available, alongside a summary of key changes for staff. A guide for students has also been published.

Duo Authentication

Whenever you log in to Minerva after upgrade you’ll be prompted to complete Duo two-factor authentication. If you haven’t already signed up to Duo make sure you do so now – don’t leave it until the last minute. Find out more about Duo on the IT website.

Turnitin maintenance notification – Aug 14 2021

Turnitin will be unavailable for 2 hours on August 14,  1600 – 1800 BST.

International users – view for your local time:
https://tinyurl.com/ew59uty2

Papers cannot be accessed, submitted or marked during this period.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva is changing – August upgrade reminder

Minerva upgrade

Minerva is being upgraded to the latest version of Blackboard at the beginning of August. Minerva will be unavailable from 5.00 pm on Friday 6 August until Wednesday 11 August while the upgrade takes place. During this time you won’t have access to content. Access to other University systems will be unaffected. Please be sure to download any teaching materials you need for revision before upgrade begins.

An online Minerva guide for staff, highlighting changes following the upgrade, is now available, alongside a summary of key changes for staff. A guide for students has also been published.

Duo Authentication

Whenever you log in to Minerva after upgrade you’ll be prompted to complete Duo two-factor authentication. If you haven’t already signed up to Duo make sure you do so now – don’t leave it until the last minute. Find out more about Duo on the IT website.

Turnitin – Can’t submit, create or edit an assignment?

UPDATE: Resolved by Google
https://help.turnitin.com/known-issues-integrations.htm#chrome-javascript-basic

Users who’ve seen their Chrome or Edge Chromium browser update to the latest version will no longer experience this issue. If you continue to experience this problem, update your browser or temporarily switch to Firefox.



We are aware of an issue with Turnitin and the very latest Chrome and Edge browsers which in some cases is preventing students from re-submitting, and is preventing staff users from creating new Turnitin assignment areas, bulk downloading, or making changes to an existing assignment (where the post date is set to more than two weeks after the due date).

This is exclusively a Chrome and Microsoft Edge Chromium issue linked to a recent browser update.

Users are reporting that clicking the submit button shows no response, and they cannot complete the intended action.

To quickly resolve this issue – you’ll need to switch to Firefox.

Turnitin are treating the issue as a high priority. We apologise for any inconvenience experienced.

Minerva is changing – online guides and training

Minerva is being upgraded to the latest version of Blackboard at the beginning of August. As a result, the platform will be unavailable from 5pm on Friday 6 August until Wednesday 11 August.

An online Minerva guide for staff, highlighting changes following the upgrade, is now available, alongside a summary of key changes for staff. A guide for students has also been published. Staff can now book Minerva training sessions, covering information in the online guide.

The Turnitin integration – used for assessment – will also be upgraded to the latest version at the same time. A summary of key changes to Turnitin for staff is now available, along with staff training sessions on the new Turnitin system.

Minerva is changing – training sessions available

Minerva will be upgraded to the latest version of Blackboard over the summer period.

We have scheduled sessions for staff where key changes will be demonstrated.

What’s changing with Minerva

The session will include a demonstration of the new Minerva homepage, navigation, and the changes to some key functionality.

30 minute sessions are available on:

22nd July –  https://uolr3.leeds.ac.uk/temcatsearch(bD1lbiZjPTUwMA==)/details.htm?gd_objid=50162877

4th August – https://uolr3.leeds.ac.uk/temcatsearch(bD1lbiZjPTUwMA==)/details.htm?gd_objid=50162878

Turnitin Administration

The Minerva upgrade will introduce a new Turnitin integration method: Turnitin LTI. This will be used for the 21/22 academic year and beyond. This session will introduce participants to changes in the administration of assignment areas and highlight changes to the student submission experience. Feedback Studio (online marking) is unchanged so staff who only use this interface need not attend.

30 minute sessions are available on:

21st July – https://uolr3.leeds.ac.uk/temcatsearch(bD1lbiZjPTUwMA==)/details.htm?gd_objid=50162744

3rd August – https://uolr3.leeds.ac.uk/temcatsearch(bD1lbiZjPTUwMA==)/details.htm?gd_objid=50162745

Can’t make these sessions?

More sessions will be scheduled for over the Summer. We will also share online training resources shortly which can be viewed as convenient to you.