Staff should now be able to access Minerva module/organisation reports, and view module evaluation results without any issues.
The previous permissions error has now been resolved.
Please accept our apologies for any inconvenience.
If you struggle to find content on your Minerva module, try using the module map. Click the icon in the top right of the module menu to open it:
You can expand the map using the + icon:
This will show you all the items available and where they are located.
You can use Control+F, or Command+F on a Mac, to search the map for a keyword. Click on a folder/item and the relevant area in the module will open.
The downtime scheduled for Wednesday 15th May from 7:30am has been cancelled. Minerva will be available as normal during this time.
Minerva will be unavailable on Wednesday 15th May from 7:30am for essential maintenance. This work should last no longer than two hours and we will look to minimise the time the service is unavailable.
During maintenance, an alternative page will be displayed with direct links to key University systems, such as email, but there will be no access to VLE resources during this time.
Apologies for any inconvenience,
Learning Technologies Team
The University experienced network connectivity issues this morning.
External services were not available from on campus (such as Turnitin), and Minerva was not available from off-campus.
The issue occurred between approximately 08:03am and 08:24 this morning.
Please accept our apologies for any inconvenience.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.
We are having a problem with reporting in Minerva at the moment.
Staff may intermittently be unable to access Minerva module/organisation reports, and view module evaluation results. When attempting to run a report you may see an error message.
The issue is under investigation. In the meantime if you are affected by this issue and need to access a report urgently we can obtain the relevant report(s) on your behalf. Please let the Service Desk know by following this link: https://leeds.service-now.com/it?id=contact_form
Please accept our apologies for any inconvenience.
Issues with Turnitin, which prevented users from accessing the service between 04:45 and 07:48 on Monday 29th April, have now been resolved.
Apologies for any inconvenience.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.
