Turnitin – scheduled maintenance Saturday March 7

Turnitin have informed us that the service may be intermittently unavailable during a maintenance period on Saturday, March 7th 3pm-7pm.

They encourage staff to modify assignment due dates either before or at least several hours after the scheduled maintenance window.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

Turnitin: Problems submitting your file?

If you are using Microsoft Office 365 or Microsoft Office 2013, you should save your finished work as a PDF rather than a Microsoft Word document. For OpenOffice, we recommend that you use the .odt format or save as a PDF.

For more information about files and common problems with submissions see the Turnitin guide.

Additionally the eAssessment Survival Guide covers the common pitfalls of eAssessment and what to do if things go wrong.

eAssessment_Survival_Guide

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

Fixed: Manual enrolments & Organisation emails

Two issues introduced during the summer 2014 upgrade are now fixed:

Manual enrolments – Staff can once again manually enrol users onto VLE modules/organisations (with the student/participant role).

NOTE: Any staff and students that are either delivering or officially studying a module should continue to be added via the usual method in Banner. Further information on enrolments is available in our guide.

Email tool in organisations – It is now possible to send emails via organisations.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

VLE downtime due to essential maintenance

Please be aware and circulate as widely as possible:

The VLE will be unavailable on Wednesday 28 January from 14:00 - 15:00 for maintenance work.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

VLE downtime due to essential maintenance

Please be aware and circulate as widely as possible:

The VLE will be unavailable on Wednesday 26 November from 07:00 - 07:30 and at risk until 13:00 for essential data centre maintenance work.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.

Issue – Copy and paste in reading lists with IE10

In Internet Explorer 10 (IE10), when you copy and paste content into a reading list using the control-c and control-v keystrokes, existing formatting may be lost, and the list may become a single continuous plain text paragraph.

The Library are working on this urgently, and hope to have it solved very soon.

Two workarounds are to:

  1. Using IE10,  can paste content in using Paste from IE’s Edit menu, or by right-clicking in the target area and selecting Paste from the context menu.
  2. Use a recent version of Chrome and Firefox, which do not exhibit this problem.

Comments are welcome, however if you need help or advice please contact the IT helpdesk on tel (0113) 343 3333, via the online contact form, or helpdesk@leeds.ac.uk.