The VLE is now available again.
The availability issue was caused by a configuration problem on a separate service supporting the VLE servers.
You may still have issues with the time it takes to load VLE pages and this is being investigated.
The service has been continuously stable since approx 14:00
The VLE Service.
We are currently experiencing a temporary availability issue with the VLE.
Users may experience problems logging in and might see a “Too many redirects” error message.
We are investigating the issue and will update you on this blog when we know more.
Turnitin have informed us that the service may be intermittently unavailable during a maintenance period on Saturday March 5th, 3pm-7pm.
They encourage Instructors to modify assignment due dates for either before or at least several hours after the scheduled maintenance window.
Turnitin have scheduled maintenance periods on the first and third Saturdays of every month, usually 3pm-7pm. Please bear this in mind when setting due dates.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, or by email at firstname.lastname@example.org
Turnitin have advised UK customers that the issue affecting grading via the Turnitin app yesterday (https://vleservice.wordpress.com/2016/02/29/turnitin-grader-issue/) is now resolved.
Turnitin Product Support apologize for any inconvenience this may have caused.
We are experiencing an issue with the Turnitin app for iPad.
Users attempting to connect an assignment to the App via a Class Access Code may experience an error, preventing the connection.
Users attempting to sync back grades to the servers from the App will likely experience errors.
Turnitin have informed us that offline grading is safe at this point, and you will be able to sync back your grading work to the server when the issue causing this problem is resolved.
However, as a temporary workaround, we advise you use the Turnitin Grademark functionality linked to the VLE on your desktop computer until we can advise you otherwise.
We have experienced a temporary availability issue due to unexpectedly high demand on the servers.
The service is now currently stable.