This blog is being retired

This message is for the attention of those who use vleservice.wordpress.com for their Minerva news.

What is happening?

As mentioned previously, the vleservice.wordpress.com blog will be fully replaced in August 2022 by the University of Leeds’ Digital Education Systems Help site’s News and Updates page.

The site will remain up until the end of 2022 for archive purposes.

Why is this happening?

The new site represents all the digital education systems, not just Minerva so it has been decided to retire the VLE blog and combine all content on one site.

How can I receive updates?

All existing email subscribers have been moved to the new DESystems-Info mailing list and will receive updates this way.

If you are subscribed through your WordPress account, once the VLE blog is discontinued you will no longer receive posts.

Instead you can subscribe to the mailing list, follow us on Twitter (@desystemsuol) and on the Digital Education Systems Help site.

Minerva Maintenance – 24 June 22, between 8pm & 9pm

To resolve an issue where data feeds did not run on the 24 June, the vendor will be carrying out maintenance between 8pm & 9pm this evening (24 June).

Data feeds update Minerva with user accounts and enrolments for modules and organisations.

How could this affect me? During this period, users may notice short interruptions to the service and Minerva may be slower than usual.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Ultra Course View modules are now available

Ultra Course View modules are now available for population, which means that most staff will now have around four months to build their areas prior to the start of teaching for the 2022/23 academic year.

What support will be available to help me make the move to Ultra Course View?

A series of online guides and resources are now available to assist staff with the transition to Ultra Course View, along with bookable complementary virtual training sessions.

Content Copying

Although automated content copy (sometimes referred to as module rollover) is no longer technically possible, intuitive copy tools exist in Ultra Course View, enabling staff to copy individual, or multiple, pieces of content from older modules. We do, however, strongly recommend that staff take time to explore the new institutional module template included in each module area and design their teaching areas following this suggested structure, rather than trying to recreate their previous Original modules.

We recommend that staff do not copy an entire module to Ultra Course View as not all content types will copy well.  Due to the new module design,any structure deeper than the two levels will not be copied across, resulting in more time being spent reviewing, moving, and removing content.  Staff should copy individual files, or other content, such as tests, over to Ultra Course View in small batches.

Where possible, staff should use the structure provided by the new institutional module template. This will not only assist you in organising your content, but will also provide a more consistent experience for students.

For more information, see our Copy Content in Ultra Course View guide.

Reading List system

Staff will also be able to update their reading lists using the new Leeds Reading Lists system, which will launch alongside Minerva Ultra Course View. Further information is available on the Library website, including details of online guidance and tutor support sessions.

Further Information

You can also access FAQs for Staff, along with the Introduction to Minerva Ultra Course View eLearning resource.

Up-to-date information regarding the move to Ultra Course View can be found on the DE Systems Help site or on Twitter at @DESystemsUoL.

Please use the online form to contact the project team with any queries or feedback.

Resolved – Minerva issues reported 17 May

The issues we had been experiencing recently with Minerva have now been resolved. Our vendor applied a fix overnight and we have confirmed that this has worked.

The Activity Stream, emailed announcements and content copying are now all working.

Data feeds (which update Minerva with user accounts and enrolments for modules and organisations) did not run overnight to allow the fix to be applied. They will run tonight.

Minerva will continue to be monitored closely.

Please accept our sincere apologies for any inconvenience.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Minerva – update on issues reported 17 May

Our vendor has been working on Minerva to improve performance issues relating to the Activity Stream, copying of modules and emails from announcements. At present, these elements of Minerva are working but further work by our vendor is needed to ensure issues do not occur again.

These performance issues have also impacted on data feeds, and no user accounts or enrolments for modules and organisations have been added or updated since 21 May.

What are we doing about it?

We have been continuing to work with our vendor who has been investigating these issues as a matter of urgency. In an attempt to resolve these issues permanently, our vendor will apply a fix overnight. The fix will be applied on Wednesday 25 May 02:00-05:00 BST.

During this period, users may notice short interruptions to the service and Minerva may be slower than usual. Therefore we strongly recommend that assessments are not submitted during this time period.

Please accept our sincere apologies for any inconvenience. We will keep you updated on developments.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Minerva – follow-up on issues reported 17 May

Minerva is continuing to experience performance issues. The Activity Stream is not loading, and staff may experience issues copying content between or within modules and organisations. Emails from announcements are also not being sent/received.

These performance issues have also impacted on data feeds, and no user accounts or enrolment for modules and organisations have been added or updated since 16 May.

If you need to send emails to students via Minerva

Please use the Email Tool rather than Announcements until this issue is resolved. This has been tested and is working. Please read our guide on the email tool for further information.

What are we doing about it?

We have been continuing to work with our vendor who has been investigating these issues as a matter of urgency. In an attempt to resolve these issues, our vendor will apply a fix overnight. The fix will be applied on Saturday 21 May 02:00-05:00 BST.

During this period, users may notice short interruptions to the service and Minerva may be slower than usual. Therefore we strongly recommend that assessments are not submitted during this time period.

Please accept our sincere apologies for any inconvenience. We will keep you updated on developments.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Minerva – update on issues reported 17 May

Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations. Emails from announcements are also not being sent/received.

Our vendor attempted to fix issues last night but unfortunately this was not successful. They are investigating these issues as a matter of urgency. Please accept our sincere apologies for any inconvenience.

If you need to send emails to students via Minerva, please use the Email Tool rather than Announcements until this issue is resolved. This has been tested and is working. Please read our guide on the email tool for further information.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Minerva – fix to be applied overnight

As reported on 17 May, Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.

To resolve these issues, our vendor will apply a fix overnight. The fix will be applied: Thursday 19 May 02:00-05:00 BST.

During this period, users may notice short interruptions to the service and Minerva may be slower than usual. Therefore we strongly recommend that assessments are not submitted during this time period.

Please accept our sincere apologies for any inconvenience.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.

Minerva – Issues with Activity Stream and Copying Content

Minerva is currently experiencing performance issues. The Activity Stream is not loading and staff may experience issues copying content between or within modules and organisations.

We have escalated this with the vendor as a matter of urgency. Please accept our sincere apologies. We will provide an update once this issue has been resolved.

From summer 2022, this Minerva News Blog will be relocated. Please check the Digital Education Systems Help website for future news items and updates or follow @DESystemsUoL on Twitter.