Access to Minerva was restored at approximately 1.30pm. Engineers continue to monitor the situation.
For students that logged calls regarding assessment deadlines, we recommend you contact your School who can advise.
Apologies for any inconvenience caused.
Minerva is currently unavailable. Engineers are investigating urgently.
Apologies for any inconvenience.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.
There have been some significant functionality updates added to Collaborate Ultra that are due to be released on 21st March 2019.
Along with Chrome and Firefox, users are now able to utilise the full functionality of Collaborate Ultra when accessing sessions in Safari 11, Safari 12, iOS 11, iOS 12, and Microsoft Edge.
The Flash plugin will be retired by the end of 2020, which means ending support for Internet Explorer 11 on Windows and Safari 10 on Mac OS. Blackboard have been working on extending compatibility of the full Collaborate Ultra experience with modern browsers that support WebRTC. This provides a better experience for users and can meet the technical needs of an online session.
Rather than having yes/no and numbers as available answers in a poll, moderators can now write their own custom questions and answers as an optional addition.
Moderators are able to monitor an attendees connection quality using an easy to interpret connection status indicator. This will include details around the quality of audio, video and content.
If you’d like to know more about Collaborate Ultra, take a look at our help pages or contact the Learning Technologies team via the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.
The Learning Technologies Team are working with OD&PL to provide some hands on training for online marking, using Feedback Studio by Turnitin.
This training is open to academic staff and PGRs who teach and want to know more about how to use the system. The session will include a walkthrough demonstration, a chance to use the marking tools, discussion and Q&A.
Several dates are available; visit the OD&PL website to find out more and secure your place.
Over the weekend, some of the Minerva servers stopped allowing documents to be uploaded. This included standard file uploads for staff and Blackboard assignment uploads for students.
Staff and students may have successfully uploaded files later in the weekend if they managed to get onto a server that had sufficient space.
This issue has now been resolved and all Minerva servers have enough space for uploads. Please try again to upload your files/assignments.
Apologies for any inconvenience caused.
A reminder that Turnitin no longer support the use of Internet Explorer 11.
If you are an IE11 user for Turnitin, please switch to a supported browser for Turnitin work.
Turnitin now officially support the latest and one previous version of the major browsers:
For users of the current campus Windows desktops, macOS or Linux machines, we recommend you use the latest Google Chrome or Firefox Quantum browsers for Turnitin specific work.
These browsers are also suitable for all other Minerva activity.
Issues with Turnitin, which prevented users from accessing the service between 14:52 on Friday 15th February – 07:06 GMT on Saturday 16th February, have now been resolved.
Apologies for any inconvenience.
Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.
