Turnitin – issues resolved

Turnitin have reported that yesterday’s issues were resolved at 6:23PM.

Yesterday (17 September) Turnitin was frequently very slow (especially for students submitting and report generation). It was unusable for large periods.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Turnitin – slow submission/reporting times

Turnitin have advised that they are experiencing slow submission/reporting times. This has been a problem since early this morning.

If students wait, they should reach an option to submit without seeing the preview. This may take at least 10 minutes.

We will update this blog when we know the issue is resolved.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Turnitin Browser Compatibility

A brief reminder that Turnitin no longer support the use of Internet Explorer 11. We first informed the community of this in May, however this has come to a head today with the first reports of the tool failing in older versions of the unsupported browser.

If you are an IE11 user for Turnitin, please switch to a supported browser for Turnitin work.

Turnitin now support the latest and one previous version of Chrome, Firefox, Safari, and Microsoft Edge.

  • Firefox (Quantum)
  • Chrome
  • Safari
  • Microsoft Edge (Edge 17 and 16 are supported, but version 15 is known to work).

For users of the current campus Windows desktops, macOS or Linux machines,  we recommend you use the latest Google Chrome, or the latest Firefox Quantum browsers for Turnitin specific work.

These browsers are also suitable for all other Minerva activity.

Turnitin maintenance – Saturday 22 September

Turnitin will be unavailable for 8.5 hours on Saturday 22 September, 16:00 – 00:30 (23 Sept).

This means papers cannot be accessed or submitted/marked during this period.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva downtime – 04/09/18 08:00 – 09:00

Minerva will be unavailable on Tuesday 4th September from 08:00 – 09:00 for essential maintenance work.

The Minerva Downtime page will provide links to other key University systems, but there will be no access to VLE resources during this time. Please plan ahead by retrieving material you know you will need.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.

Minerva Downtime

Minerva is currently unavailable for essential maintenance work from 08:00 – 09:00 (30th August).

The Minerva Downtime page provides links to other key University systems.

Apologies for any inconvenience caused.

Comments are welcome, however if you need help or advice please contact the IT Service Desk on tel (0113) 343 3333, via the online contact form, or itservicedesk@leeds.ac.uk.